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Answers to Some Commonly
Asked Questions |
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WHAT DOES “ALL-INCLUSIVE” MEAN? |
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All-inclusive packages allow you to experience
resorts under the best possible circumstances. You will be
provided
for recreation, pampering, and indulgence at a cost-effective value, so
you don’t ever have to worry about finding a meal or entertainment at the
last minute. Your accommodations, meals and beverages,
(alcoholic and non-alcoholic) are included with your rate. |
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WHAT AM I ENTITLED TO WITH THIS ALL-INCLUSIVE OFFER?
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All-Inclusive offers allow the recipient to complimentary accommodations
when they purchase the All-Inclusive package through Holiday Travel of America.
You can expect to save up to 45% off the resorts published rates. Other expenses,
such as transportation, taxes and incidentals are not included.
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WHAT DOES AN “ALL-INCLUSIVE PACKAGE” INCLUDE?
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Your all-inclusive packages include, but are not limited to the
following: |
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All meals and snacks
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All beverages, alcoholic and non-alcoholic
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All non-motorized water sports equipment, such as kayaks,
snorkeling, sailing, water polo, aqua aerobics and floats
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Scuba lessons at designated resorts
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Land sports- volleyball, beach soccer, table tennis, darts, board
games and exercise rooms.
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Tennis courts
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Daily activities program
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Nightly entertainment
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Clinics for all sports featured
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Room service - breakfast only
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WHAT IS THE AVERAGE COST OF AN “ALL-INCLUSIVE PACKAGE?”
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Because all-inclusive plans vary by resort, there is no
“average” cost that can be given, since it varies by season and destination. However,
by purchasing the all-inclusive plan, once on vacation, you will notice the savings on
meals, entertainment and activities immediately! Holiday Travel of America will always
extend our clients a discount and can be as much as 45% off the resorts published rates.
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HOW FAR IN ADVANCE MUST I BOOK MY RESERVATIONS?
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The normal required time in advance is approximately 45-60
days prior to your requested date of arrival. Please refer to your terms and conditions,
as all certificates vary.
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WHY IS IT REQUIRED TO GIVE 45-60 DAYS ADVANCED NOTICE?
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Each hotel partner requires different advanced notice,
however to provide you with ample time to plan your vacation, Holiday
Travel requires at least 45-60 days advanced notice.
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AM I REQUIRED TO PURCHASE MY TRANSPORTATION THROUGH HOLIDAY TRAVEL WITH THIS PROMOTION?
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No. However, Holiday Travel operates a full-service
travel agency and will gladly give you a quote for airline reservation
and car rentals.
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WHAT TYPE OF ACCOMMODATIONS ARE OFFERED?
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The properties are all standard all-inclusive resorts, rating three stars or higher.
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ARE UPGRADES AVAILABLE?
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All of our destinations will vary. Please ask your
travel consultant for upgrade options and discounts.
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AM I OBLIGATED TO TRAVEL IF I REGISTER MY CERTIFICATE? |
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No. Registration does not obligate you to travel. However,
there are cancellation penalties once your reservations have been confirmed,
so please check with your reservationist.
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WHAT ARE GOVERNMENT IMPOSED TAXES? |
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Each hotel is subject to government imposed taxes
levied by each state. Most taxes are comprised of sales tax, along
with Transient Occupancy Taxes (T.O.T.) and an Energy surcharge tax.
These taxes average $12.50 per night. Your tax deposit will be applied
to the government imposed taxes for you stay as noted in the Terms and
Conditions of your certificate.
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CAN I GET MY CONFIRMATION EARLIER THAN 21 DAYS PRIOR TO MY ARRIVAL DATE? |
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Holiday Travel of America will always
provide you with a confirmation number verbally or in once
we receive it from the host hotel. However, since rooms are
booked on space availability some host hotels may wait 3-4 weeks
prior to your arrival date to confirm with Holiday Travel of America.
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CAN I REQUEST A PARTICULAR HOTEL/RESORT?
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Holiday Travel of America will always do our best to
accommodate any requests, however, the properties available have been
contracted through specific hotels and resort developers, and may not
have accommodations contracted at the hotel of your request.
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CAN YOU GUARANTEE THAT MY DATES WILL BE AVAILABLE? |
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Holiday Travel of America will do our best to confirm you into the
first set of dates requested. Due to space availability, we cannot guarantee certain dates.
Some destinations may be subject to high season blocked out periods, so please make your requests
early especially for holidays and peak seasons.
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IS MY CERTIFICATE TRANSFERABLE? |
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YES! Subject to Holiday Travel of America’s Terms and Conditions.
Please be sure the person you are transferring your certificate to is
over the age of 25 and possess 2 major credit cards.
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DO YOU PROVIDE TRAVEL INSURANCE? |
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YES! Ask your reservationist for details.
You are not obligated to purchase travel insurance
through Holiday Travel of America, however, it is highly
recommended. |
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CAN I TRAVEL WITH MY CHILDREN ON MY CERTIFICATE? |
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Of course! All-inclusive plans provide all meals,
beverages and activities. You should expect to pay a small fee to bring children,
however most of our partners will offer discounts for small children.
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CAN I SPEAK WITH AN AGENT PRIOR TO REGISTERING MY CERTIFICATE? |
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In order to be fair to registered certificate holders
we ask that you refrain from all telephone inquiries until we have received
your reservation request form and tax deposit. Please see our “reservation
process” located on this site in the customer service section.
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CAN THE EXPIRATION DATE BE EXTENDED, ONCE IT HAS EXPIRED? |
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Each certificate may be extended annually,
subject to destination changes. If a destination becomes unavailable,
Holiday Travel of America will offer a substitute destination.
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ARE PETS ALLOWED IN THE HOTELS YOU USE? |
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Unfortunately, pets are not allowed in any of the hotels and resorts.
As much as we would like to allow you to bring the "whole family", pets cannot
be accommodated. If you require that a Seeing Eye dog must accompany you, please
advise your reservationist in advance so special arrangements can be made.
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