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Product Development
Richard J.
Romanello, President/Owner, started Holiday Travel of America from
his La Jolla home in 1988. Richard has been in sales and marketing
in the resort and travel business since 1969. With 32 years of
involvement in sales and marketing, it was time to introduce the
industry to high value and low cost marketing. In 1988 Richard made
it happen. He has found a way to infuse creativity, value, impact
and cost effectiveness into all his products under the roof of
Holiday Travel of America. Over the years Richard has developed
State of the Art Marketing totaling over ONE BILLION DOLLARS in
sales. His tireless effort has moved into creating relationships
with Resort Developers, which has proved to be a Win-Win situation
for Holiday Travel and each developer. A proud member of ARDA since
1971, Richard has showcased his innovative marketing and sales
campaigns of which, still serve as formats today.
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Sales Department
Kelly Romanello, Executive Vice
President/Owner, is the anchor of the sales force. Kelly has 14
years of experience in resort marketing and sales when she joined
the company in 1994 and has guided the effort that has more than
quadrupled the company's revenues. Kelly is also responsible for
coordinating the numerous satellite brokers, which represent Holiday
Travel's products. Her willingness to go the
extra
mile for the client and create product has been adopted by the
entire sales force at Holiday Travel of America. Kelly and Richard
work "Hand in Glove" when developing new product, sales and clients.
Kelly takes a "hands on" approach working with all department
managers and the 50 (and growing) employees to ensure the quality of our product
and customer service to our clients.
Holiday Travel of America has
comprised a sales force of professionals with strong timeshare
experience. Allan Bloom, National Sales Manager, has over 20 years
experience directing U.S. and International sales of technical and
consumer products. Since joining Holiday Travel in 1995, he has
introduced our travel certificates to many sales and promotion
companies, retailers and Internet based businesses.
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Shipping
The shipping department
is generally not glamorized in any business, but Holiday Travel of
America has created a fast, efficient and accurate way of getting
our orders out in a timely manner. We are full service and ship
domestic and international orders. We use the most reliable
carriers: UPS (preferred); DHL, FED EX and USPS. Holiday Travel of
America purchased a Bank of America building and houses all of our
certificates in the "VAULT" behind two feet of solid steel. This
protects our product and our clients from unauthorized duplication.
We make sure you get your order on time and delivered to your
doorstep. |
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Marketing / Mini Vacs
Our marketing department is primarily responsible for generating
mini vacs for clients all over the United States, Mexico, Canada,
Dominican Republic and the Caribbean. Our Marketing Manager, Randy
Fish,
has
7 years of marketing experience working for developers in the
timeshare industry and holds a B.S.B.A in Marketing from the
University of Arizona. Our Reservation Supervisors, Estela Frias,
Yvette Myers and David Head, have a combined 13 years of positive
travel fulfillment experience at Holiday Travel of America. Our
marketing department is responsible for contract acquisitions, mini
vac fulfillment and customer service. Estela, who is bilingual, has
coordinated contracts and customer service in the Dominican
Republic and Mexico. Yvette coordinates and acts as a liaison
for Holiday Travel for the bi-annual Cooperative Association
and Resort Exchangers (C.A.R.E.) conference. |
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Customer Service
Holiday Travel of
America prides ourselves on customer service. We have recruited the
finest customer service employees in the business. Our customer
service manager, Felix Revuelta has 20 years experience and handles
each client as a V.I.P. no matter what the circumstance. In the
timeshare industry, as in any business, customer service is crucial
in maintaining business relationships with the client and the
recipient of our product. Holiday Travel of America WILL go the
extra mile in satisfying our clients and yours!
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Holiday Travel International - (Travel
Agency)
Holiday Travel International, the full-service travel fulfillment
center for Holiday Travel of America, will provide a complete range
of travel services. Our agency is committed to sustain excellence in
all dimensions of our business. Every client can rely on receiving
competent and courteous support from professional travel
representatives.
Our
goal is to extend the lowest possible price to our clients with a
travel certificate or voucher with the highest level of service.
Holiday Travel International has successfully provided complete
travel service since 1994. Our professional staff has over 75 years
of combined experience in meeting client travel requirements.
The staff of Holiday Travel International provides the most
up-to-date travel information and services available. We are
committed to providing our clients with the resources that
distinguish us as market leaders. Our clients enjoy a comprehensive
scope of programs dedicated to business excellence. We pride
ourselves on our experience and ability to provide efficient,
personalized services to our clients. Our extensive network can
provide local service worldwide.
Holiday Travel International abides by all guidelines of the Airline
Reporting Corporation (ARC) and has ARC certified basic travel
planners and area settlement planners on staff. We are licensed as a
California Seller of Travel (CST 2013495-40) and are licensed by the
California Department of Insurance as a seller of travel insurance.
Holiday Travel International is a member of:
- American Society of Travel Agents
(ASTA)
- Cruise Lines International
Association (CLIA)
- International Airlines Travel
Agent Network (IATAN)
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Holiday Travel of
America's Corporate |
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Headquarters in Carlsbad, CA |
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For more information please contact:
Richard Romanello
richr@htoa.com
Kelly Romanello
kr@htoa.com
Randy Fish
randyf@htoa.com
(760) 431-8600
6405 El Camino Real
Carlsbad, CA 92009 |
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